Privacy Policy

ARTICLE 1 – PERSONAL INFORMATION WE COLLECT

When you make a purchase in our VENIALLI store, as part of our buying and selling process, we collect the personal information you give us, such as your name, postal address, phone number and email address.

When you browse our store, we also automatically receive your device's Internet Protocol (IP) address, which gives us information about the browser and operating system you use.

Email marketing (where applicable): with your permission, we may send you emails about our store, new products and other updates.

SMS marketing (where applicable): by entering your phone number when placing your order, you agree to receive SMS messages relating to order tracking, abandoned basket reminders and promotional offers. SMS frequency is limited to a maximum of 4 per month. You can unsubscribe at any time by replying STOP.

ARTICLE 2 – CONSENT

How do we obtain your consent? When you provide us with your personal information to complete a transaction, verify your card, place an order, arrange a delivery or return a purchase, we assume that you consent to us collecting this information and using it solely for that purpose. If we ask for your personal information for another reason (e.g. marketing), we will ask you directly for your explicit consent, or give you the opportunity to refuse.

How can I withdraw my consent? If, after giving us your consent, you change your mind and no longer agree to us contacting you or using your information, you can let us know at any time at: 📧 info@venialli.com

ARTICLE 3 – DISCLOSURE

We may only disclose your personal information if we are required to do so by law, or if you breach our Terms of Sale and Use.

ARTICLE 4 – SHOPIFY

Our store is hosted by Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.

Your data is stored on Shopify's secure servers, protected by a firewall.

Payment: If you make your purchase through a direct payment gateway, Shopify will store your card information. This data is encrypted in accordance with the PCI-DSS (Payment Card Industry Data Security Standard). Information relating to the purchase transaction is kept for as long as necessary to complete the order, and then deleted.

All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which includes among others Visa, Mastercard, American Express and Discover. These requirements ensure the secure handling of card data by our store and its providers.

For more information, you can consult: 👉 Shopify's Terms of Service 👉 Shopify's Privacy Policy

ARTICLE 5 – THIRD-PARTY SERVICES

In general, the third-party providers we use will collect, use and disclose your information only to the extent necessary to provide the services they offer us (payment, delivery, hosting, etc.).

However, some third parties such as payment gateways have their own privacy policies. We encourage you to read them carefully to understand how these providers handle your personal data.

Foreign jurisdictions: Some providers may be located or have facilities in another jurisdiction. As a result, if you make a transaction involving their services, your data may be subject to the laws of that country. Example: a transaction processed by a US payment gateway may be subject to the laws of the United States (e.g. the Patriot Act).

External links: When you leave our site (via a link or redirect), you are no longer subject to this privacy policy or our Terms of Sale. We accept no responsibility for the privacy practices of other sites and recommend that you read their respective policies.

ARTICLE 6 – SECURITY

To protect your personal data, we apply the best security practices in the industry to prevent any loss, misuse, unauthorised access, disclosure or destruction.

Card data is encrypted using the SSL (Secure Socket Layer) protocol and stored to the AES-256 standard. Although no method of transmission over the Internet or electronic storage is 100% secure, we meet all PCI-DSS requirements and apply additional security measures.

TRACKING FILES (COOKIES)

Below is a non-exhaustive list of the cookies used by our site:

_session_id: unique session identifier, allows Shopify to store information relating to your session (referrer, landing page, etc.)
_shopify_visit: no data retained, persists for 30 minutes after the last visit
_shopify_uniq: expires at midnight the following day, counts the number of unique visits
cart: unique identifier, persists for 2 weeks, stores basket information
_secure_session_id: unique session identifier
storefront_digest: identifier used to know whether the visitor has access to the password-protected store

You can choose whether or not to allow these cookies through your browser settings or via our cookie banner.

ARTICLE 7 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your country of residence, and that you have given your consent to allow any minor dependents to use this site.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to amend this policy at any time. Changes take effect as soon as they are published on the site. In the event of a significant change, we will notify you of updates here so that you know what data is collected, how it is used, and under what conditions it may be disclosed.

If VENIALLI is involved in an acquisition or merger, your personal information may be transferred to the new owners to ensure continuity of services.

QUESTIONS AND CONTACT INFORMATION

For any questions about this Privacy Policy, or to exercise your rights of access, rectification, erasure or portability of your data, contact us at: 📧 info@venialli.com

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